We fell asleep in one world and woke up in another. I read somewhere that suddenly, Disney is out of magic, Paris is no longer romantic, New York doesn’t stand…
Surviving Through Chaos
8 Questions to Ask Non-IT Departments About Their Services
IT has goals around restoring service and powering internal operations for employees. As an IT pro, this is well-known to you, but you aren’t the only one who has customers…
Becoming Hybrid: Selecting a Cloud Platform
All right, this is where things start to get more fun. To this point we’ve done a lot of talking about things NOT cloud platform related, including requirements gathering and…
Use a Federal Framework to Improve Cybersecurity at Your Organization
According to the SolarWinds 2019 Federal Cybersecurity survey report, threats posed by careless and malicious insiders and foreign governments are at an all-time high. The report found 56% of federal…
8 Ways Smart Tech Is Making the World a Better Place
It seems everywhere we turn, we’re bombarded with bad news from all around the world: coronavirus, environmental changes, government scandals, and regional conflicts. It’s easy to see and hear about…
Geeking Out With Your Kids—Taking Advantage of Opportunity
In my last post, I talked about what I implemented at home to deal with WFH full-time while my son is also distance learning full-time. By being trapped together by…
SLAs May Be Killing Your Service Desk
It’s no mystery that everyone’s job is dependent on technology. How long can a sales director go without access to the CRM platform? How long can the creative manager survive…
Securing a Tide of the Internet of Things
IoT has the potential to offer state and local municipalities real and tangible benefits for their citizens. The IoT is already powering smart city efforts throughout the country, through things…
Powering Business Operations Through “Work From Home” — SolarWinds TechPod 026
As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both…
The Top Five Security Fails in Every Data Breach
If your company hasn’t had a data breach, it’s only a matter of time until it happens. Unless you begin to make a big investment in security, have regular audits…