Service Level Objectives (SLOs) are a powerful operational tool that uses metric-based targets to constrain activities that may have a negative impact on users (such as maintenance or failed deployments).…
Adam Hammond
Adam Hammond
The Latest Posts Featuring Adam Hammond
Error Budgets and their Dependencies
In our last few articles, we’ve discussed SLOs and how important picking them correctly can make or break for your application’s performance. Today we’re going to cover error budgets, which are…
Choosing SLOs that users need, not the ones you want to provide
Keeping your teams and customers in the loop during downtime
Communication is key. This is true in all aspects of life, and it especially applies to managing critical incidents in your company. Managing communication effectively with your customers can ensure…