ITIL has established itself as the gold standard of guidelines for service management over the years. And with so many employees working remotely this year as a result of the…
Chris Greer
Chris Greer
The Latest Posts Featuring Chris Greer
The Mindset Shift: IT Operations to Security — SolarWinds TechPod 099
In this episode, hosts Sean Sebring and Chrystal Taylor engage with actual rock star Chris Greer, a Security Engineering Manager at SolarWinds, to explore the multifaceted world of cybersecurity. Chris…
How ITIL 4 Guiding Principles Can Boost Communication in Our WFH Reality
3 Critical Data Points to IT Asset Tracking
As companies grow and mature, it’s easy to feel trapped in an IT asset mud pit. IT pros faced with increasing numbers of users, more complex systems, and a variety…
3 Simple Ways to Support Remote Employees Through the Service Desk
Let’s paint a picture. You’re notified by business leaders on a Thursday night that the office will be closed until further notice due to a possible COVID-19 case. Employees will…