In system design, every technical decision can be seen as a series of trade-offs. If I choose to implement Technology A it will provide a positive outcome in one way,…
The Impact Of Coupling On System Design
How To (and How Not To) Onboard Employees
The best way to ensure accountability throughout the process is with the service catalog. With modern ITSM solutions, a licensed service provider (perhaps the Director of HR) can create a…
The First Step Toward Employee Service: Communication
IT service management (ITSM) has already proven to be a game changer in communication and processes, and it can easily translate to the entire organization. Let’s take a look at…
Assessing Database Health and Performance
Here is an interesting article from my colleague Joe Kim, in which he explores database health and performance. Part of the problem with managing databases is that many people consider…
Out of Office: Identifying & Managing Risk
Risk Management is an important part of IT. Being able to identify risks and remediation options can make a huge difference if or when disaster strikes. If you’ve moved part…
Numeric Optimization in Golang With Nelder-Mead and Gonum
Numeric optimization is a set of techniques for fitting a function to a dataset by iteratively refining estimates. Numeric optimization is one way to do things like curve-fitting and parametric…
Windows Workstation Logs – Integration
In the final blog of this series, we’ll look at ways to integrate Windows event logs with other telemetry sources to provide a complete picture of a network environment. The…
The Era of Employee Services
The best places to work treat their employees like their best customers, and in return, they’re getting the best work from happy employees. The first step in achieving this internal…
It’s Time to be Honest with Ourselves
By Paul Parker, SolarWinds Federal & National Government Chief Technologist Here’s an interesting article from my colleague Leon Adato, in which he suggests that honesty is best policy. IT professionals…
Practical Security Steps for Every Network Engineer
IT organizations manage security in different ways. Some companies have formalized security teams with board-level interest. In these companies, the security team will have firm policies and procedures that apply…