We all have free and available resources lurking in our infrastructure, though sprawl reduces efficiencies, and many resources are “technically” being consumed by “ghosts” and zombie machines. But don’t worry,…
Bust the Ghost VMs in Your Cloud Closet
Cloudy With a Chance of Governance: RBAC, Policy, and Improving Cloud Confidence
For many organizations, the decision of moving workloads to the cloud is all over but the shouting. The problem is that the shouting is pretty loud, and often centers around…
A Ghost in SolarWinds Machine Learning
Finally, artificial intelligence and machine learning are moving past hype and into the tools you actually depend on to keep operations humming. And now that machine learning has arrived in…
Who Moved My Active Directory?
Active Directory is the backbone to so many things that run your business. But recent years have brought significant change to this once predictable and reliable tool. As your infrastructure…
2012 Upgrade Grief Therapy
Every now and then engineers get excited – giddy even – by the words “time to upgrade.” Who doesn’t love new features, better performance, and bug fixes? But too often…
CSAM: Don’t Miss These Commonly Overlooked Areas of Cybersecurity
Security isn’t just about the latest technical controls or the newest threat. Rani Johnson talks about two areas of security she thinks should get more emphasis. If you walk the…
Why the Service Desk Has Become the Center for Employee Engagement
What is Employee Engagement? What’s the best place you’ve ever worked? Why did you like it so much? Great manager and coworkers? Flexible work schedule? Nice paycheck? These are the…
Don’t Shut Your Pi-Hole, Monitor It! (part 2 of 2)
In my last post I gave some background on one of my recent side projects: setting up and then monitoring a Raspberry Pi running Pi-Hole. In this post, I’m going to…
How the IT Service Desk Can Better Engage with Remote Employees
According to a report based on statistics from the U.S. Census and the U.S. Bureau of Labor, remote work has increased nearly 160% since 2005. It’s no secret that the…