Introduction I’m going to look at the basic steps required for setting up an Office 365 tenant. There are a few ways you can purchase Office 365. There’s the good…
How to Configure an Office 365 Tenant
3 Strategies for Managing the IT Impact of Classroom Technology
Forty-eight percent of students currently use a computer in school, while 42% use a smartphone, according to a recent report by Cambridge International. These technologies provide students with the ability…
ITSM: A Conversation With Garry Schmidt, Part 3
Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…
Start Automating Your Career
In a recent episode of a popular tech podcast, I heard the hosts say, “If you can’t automate, you and your career are going to get left behind.” Some form…
Hybrid IT Terms ITSM Pros Should Know: A Glossary
Software has evolved a lot further than just something that you purchase and install onto your computer. Businesses now have the luxury—and the burden—of selecting from a wide array of…
How Organizations Can Use APM Strategies for a Competitive Edge
Nearly every market in today’s business landscape is saturated, making it every organization’s top goal to create products and provide services rivaling competitors. To help ensure success, businesses must provide…
ITSM: A Conversation With Garry Schmidt, Part 2
Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his…
Worried About Protecting Your Data? CDM Is Here to Help
The Continuous Diagnostics and Mitigation (CDM) Program, issued by the Department of Homeland Security (DHS), goes a long way toward helping agencies identify and prioritize risks and secure vulnerable endpoints.…
Three Reasons Your Cloud Database Migration Will Fail
Moving relational data to cloud platforms has emerged as a “last frontier” for cloud-age computing. It is easy to consider the behemoth systems in place at large enterprises against the…
ITSM: A Conversation With Garry Schmidt
Garry Schmidt first got involved in IT service management (ITSM) almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of…