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Do you know what’s in your data center? How about your wide area network (WAN)? If you had to draw a map or produce a list of all the things…

A “major incident” can be a nightmare for any business – that much seems agreed upon. In practice, however, defining what a major incident is and how to respond to…

For many engineers, operators, and information security professionals, traffic flow information is a key element to performing both daily and long-term strategic tasks. This data usually takes the form of NetFlow version…

When the IT Show Comes to Town In the past, I’ve compared the logistics of tech conferences, tradeshows, and user groups to moon landings, touring companies, and polar expedition planning.…

The IT journey is really nothing more than your career plan or goals that you have for your career. It’s the story of you. I call it the IT Journey because it’s…

Understanding the basics of IaaS vs PaaS and Saas vs PaaS has become a crucial aspect of understanding for businesses that leverage cloud-based services.

In the first blog of this series, we became familiar with some well-used cybersecurity terminology. This blog will look at some well-known cyberattack and threat types and how they can…

I wrote a couple of “definitions and nuances” posts about terminology in databases recently (cardinality, selectivity), and today I want to write one about cardinality in monitoring, as opposed to…

In my earlier post in this data protection series, I mentioned that data security and privacy is difficult: Building a culture that favours protecting data can be challenging. In fact, most…

IT asset management (ITAM) is a cornerstone of ITIL. It gives you the framework to document and manage the lifecycle of each IT asset from when its first requested to its retirement and all of the moves in between. It does the tedious work you.