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incident response

7 Repetitive IT Incidents and Faster Ways to Resolve Them
March 5, 2020
Melody Scheidler
As IT’s responsibilities continue to increase, many service desk technicians are still tied up with familiar incidents. The specific issues might change over time, but the repetitive ticket is a…
CSAM: Don’t Miss These Commonly Overlooked Areas of Cybersecurity
October 25, 2019
Rani Johnson
Security isn’t just about the latest technical controls or the newest threat. Rani Johnson talks about two areas of security she thinks should get more emphasis. If you walk the…
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