incident response

The SolarWinds IT Trends Report is an annual, independent report exploring the challenges and strategies IT teams face to achieve operational resilience. The 2025 report was created in partnership with UserEvidence, who surveyed over 600 IT leaders. The survey focused on how respondents perceive their organization’s operational resilience and the underlying issues that affect it.

Dealing with glitches, disruptions, and malfunctions is an inherent part of managing technology and incident response. In today’s increasingly complex infrastructures, operational success depends on how quickly IT personnel can resolve issues when they arise.

Artificial intelligence (AI) is shifting from tools that aid with tasks to systems capable of autonomous reasoning, planning, and action. Infrastructure observability is changing as a result.

When employees run into IT issues, do they reach out to your service desk—or do they look for workarounds? If they’re avoiding IT support in favor of asking a tech-savvy coworker, it’s a red flag that your service desk may be too complicated or ineffective for their needs.

Siloed data, siloed teams. Data fragmentation occurs when information is stored in isolated systems or formats, prompting inconsistencies, duplication, and a lack of visibility. In this second article in a series discussing the five most common obstacles to achieving full-stack observability, we explore why teams need a unified platform to shed light on their infrastructure and get their people on the same page.

In this episode of SolarWinds TechPod, hosts Chrystal Taylor and Sean Sebring explore the key differences between monitoring and observability with guest Jeff Stewart, GVP of Product Management at SolarWinds.…

Today, we are thrilled to announce that Squadcast has officially joined the SolarWinds family. This strategic acquisition signifies a significant milestone in our journey to enhance our capabilities and deliver…

As IT’s responsibilities continue to increase, many service desk technicians are still tied up with familiar incidents. The specific issues might change over time, but the repetitive ticket is a…

Security isn’t just about the latest technical controls or the newest threat. Rani Johnson talks about two areas of security she thinks should get more emphasis. If you walk the…

As an IT security professional, you work hard to prevent cyberattacks. You patch your systems regularly, update antivirus libraries, run user trainings, and lock down user access to sensitive systems…