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cyber resilience

What Makes a CMDB Useful for Cybersecurity? Hint: It’s Not Just an Inventory
November 6, 2026
Jennifer Wheatley

This is the second post in our Cyber Resilience in Service Management series. We’re exploring how ITSM practices help teams coordinate security-related work. In this post, we’ll examine the asset, ownership, and dependency data that makes a CMDB useful for cybersecurity decisions.

The Last Mile of Vulnerability Management: Why Remediation Breaks Down After the Scan
October 19, 2026
Jennifer Wheatley

This is the first post in our Cyber Resilience in Service Management series. We’re exploring how ITSM practices help teams coordinate security-related work—from asset ownership and vulnerability remediation to change management and service recovery. We’ll start with what happens after a vulnerability scan, when teams need to turn a finding into a verified fix.