All Posts

IT’s Event Season — SolarWinds TechPod 080
November 14, 2023
SolarWinds
If you think attending a tech industry event is chaotic just imagine trying to organize one. SolarWinds’ Senior Manager of Events Valerie Rivir chats about the ins and outs of…
Setting the Record Straight on the SEC and SUNBURST
November 8, 2023
SolarWinds
Over the last week, we have appreciated that so many of our customers—joined by voices across the cybersecurity and IT communities—have expressed support for SolarWinds. We share their concerns that…
The Present and Future of Data Management Roles
November 7, 2023
Kevin Kline
In January 2015, I wrote about the future of professional database administrators (DBAs) in a three-part series of articles for Database Trends & Applications magazine. Back then I predicted we…
ESM vs. Traditional ITSM: Differentiating Between the Two to Leverage the Best Option for Your Business
November 2, 2023
Sean Sebring
Enterprise Service Management (ESM) and traditional Information Technology Service Management (ITSM) are two approaches to service management within an organization. ESM serves as an extension of ITSM, bringing ITSM characteristics…
Suppressing Alert Noise during Scheduled Maintenance
November 2, 2023
Chitra Bisht
Alert noise is a common problem for IT teams that monitor and manage complex systems. Excessive unactionable alerts triggered by various sources, such as applications, servers, network devices, etc., can…
Transparency, Information-Sharing, and Collaboration Make the Software Industry More Secure
October 30, 2023
Sudhakar Ramakrishna

Soon after the highly sophisticated Russian cyberattack on SolarWinds and other technology companies was discovered in December 2020, the U.S. government and the security community determined it was carried out by persistent Russian threat actors. SUNBURST used novel techniques the world’s best cybersecurity experts had never seen before.

MSP’s As NOC’s, Handling Multiple Clients
October 26, 2023
Chitra Bisht
Investment in Incident Management platforms is on the rise among leading MSPs, to facilitate seamless service delivery and enhance customer experience. Such a platform streamlines Incident Response, improves service reliability,…
Platform Engineering – Paving the Way to Accelerate Releases
October 24, 2023
Melanie Achard
Platform engineering started appearing in 2017 and was identified as a distinct DevOps role in 2019 in the book Team Topologies. Adoption quickly accelerates, and by 2022, there are platform…
The Future of Database Monitoring – AIOps
October 17, 2023
Venky Raman
IT pros need tools designed to ingest large volumes of data, correlate events across data sources, detect problems, and resolve them with new technologies to support more efficient IT systems.…
SQL Sentry Then and Now Part 2
October 12, 2023
Steven Wright
In my first post, I talked about how SQL Sentry has taken shape over the years. Now we announced SQL Sentry 2023.3, and a lot is changing. In the past,…
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