So much in IT today is focused on the enterprise. At times, smaller organizations get left out of big enterprise data center conversations. Enterprise tools are far too expensive and…
Is Hyperconverged Infrastructure Beneficial for the SMB?
Best Practices for Launching a Service Catalog
If you find yourself dealing with an influx of requests, a lack of organization, or employees not knowing when to expect services to be completed – it may be time…
Why Choose HCI Over Other Virtualization Approaches?
This is the second of a series of five posts on the market space for hyperconverged infrastructure (HCI). To be clear, as the previous blog post outlined, there are many…
2 Key Assets in the Government’s Cybersecurity Battle (Part I)
The Trump administration issued two significant reports in the last couple of months attesting to the state of the federal government’s cybersecurity posture. The Federal Cybersecurity Risk Determination Report and…
Maintaining a Secure Environment: Understanding Its Components
In the previous blog, we discussed how defining use cases mapped to important security and business- related objectives are the first step in building and maintaining a secure environment. We’ve…
How to Protect Yourself When Your Software Vendor Has Been Acquired
While we all know mergers and acquisitions are common in competitive markets, end users often don’t get insight into the reasoning behind the purchase or takeover. While these decisions sometimes…
Top 10 Acronyms: ITIL 4 Terms to Remember
Implementing ITIL can be a big experience for your organization, especially with a sea of acronyms to remember. We're giving you a head start with our top 10 ITIL acronyms,…
The Most Important Skill You’re Not Hiring For
Anyone who’s hired for a technical team can understand this scenario. You’re hiring for “X” positions, so of course you receive “X” times infinity applications. Just because you’re looking for…
5 Self-Service Portal Benefits to Boost Employee Experience
Service portal adoption can be one of those never-ending goals service desk agents and SysAdmins have. Whether you already have a service portal implemented or are just exploring the benefits,…
Virtualization – How We Got Here and Does It Have a Future?
In over 20 years I’ve spent in the IT industry, I’ve seen many changes, but nothing has had a bigger impact as virtualization. I remember sitting in a classroom back…