While there are many silly depictions of machine learning and artificial intelligence throughout Hollywood, its reality delivers significant benefits. Administrators today oversee so many tasks, like system monitoring, performance optimizing,…
The marketing machines of today often paint new technologies to suggest they’re the best thing since sliced bread. Sometimes though, the new products are just a rehash of an existing…
2019 was busy year for DevOps as measured by the events held on the topic. Whether it be DevOps days around the globe, DockerCon, DevOps Enterprise Summits, KubeCon, or CloudNativeCon,…
As agencies across the federal government modernize their networks to include and accommodate the newest technologies such as cloud and the Internet of Things (IoT), federal IT professionals are faced…
Part 1 of this series introduced IT Service Management (ITSM) and a few of the adaptable frameworks available to fit the needs of an organization. This post focuses on the…
Quite some time ago, when we added the ability to monitor MySQL query performance statistics from MySQL’s PERFORMANCE_SCHEMA, we learned a number of valuable lessons, still worth sharing. There are definitely right…
There have been so many changes in data center technology in the past 10 years, it’s hard to keep up at times. We’ve gone from a traditional server/storage/networking stack with…
One of the most frustrating challenges in IT, historically, is working within silos. Given today’s complexity and specialization throughout IT, it’s more important than ever that teams work together toward…
What is alert fatigue? Most organizations today have an expansive set of tools to monitor their applications and services. This is to ensure that all the system metrics, events, logs,…
Why is on-call so stressful? It sucks to be on-call when processes are not well defined and streamlined. Especially around the holidays. You really don’t want to hear your phone…