Cost is often one of the biggest concerns when considering IT service management (ITSM) solutions. For those using on-premises software with a perpetual licensing model, shifting to a subscription-based software as a service (SaaS) solution like our SolarWinds® Service Desk product, might seem like a price increase at first glance. However, software cost alone doesn’t tell the whole story.
The True Cost of ITSM: On-Prem vs. SaaS
Is the SaaS Era Coming to an End?
The Software as a Service (SaaS) era is ending—at least, that’s what some online observers have been suggesting of late. In a recent post on X, Sam Lessing, a General Partner (GP) at Slow Ventures, challenged the long-held belief that SaaS is the pinnacle of software business models.
Observability Dilemma: To SaaS or Not to SaaS? That is the Question!
In the ever-evolving IT landscape, the Observability Dilemma casts a strategic shadow: To SaaS or not to SaaS, a question being dealt with by many IT professionals today. As organizations…
Suggested Cloud Monitoring Strategies for IaaS, PaaS, and SaaS
From the Cloud First policy established in 2010 to last year’s Cloud Smart update, it’s clear the government is driving federal agencies toward cloud computing. The strategy makes sense, but…
Beyond IaaS, Cloud for the SMB, the Enterprise, and Beyond!
We come to you today with a late-breaking breaking postscript! When we last left our IT hero, they were asking themselves deep and probing questions like Will I Save Money…
Scaling Up and Out With Microsoft Azure
Your infrastructure doesn’t just exist in your building or your physical data center anymore. Critical applications and services can live anywhere. What started with hardware virtualization has evolved to services…
Which Infrastructure Monitoring Tools Are Right for You? On-Premises vs. SaaS
If, like me, you believe we’re living in a hybrid IT world when it comes to workload placement, then it would make sense to also consider a hybrid approach when…
SaaS vs PaaS vs IaaS: What’s the Difference and How to Choose
Understanding the basics of IaaS vs PaaS and Saas vs PaaS has become a crucial aspect of understanding for businesses that leverage cloud-based services.
Out Of Office: Monitoring
One of the biggest complaints you’ll likely hear after moving to Office 365 will be about its speed, or lack thereof. Now that data isn’t sitting on your LAN, there…
Out of Office: Identifying & Managing Risk
Risk Management is an important part of IT. Being able to identify risks and remediation options can make a huge difference if or when disaster strikes. If you’ve moved part…