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digital experience monitoring

When Competitors Close the Digital Experience Gap
May 17, 2021
Patrick Hubbard
After 2020, there are only two types of businesses: those who have retained customers or grown, and those who lost customers to more nimble competitors. There are many reasons. The…
Digital Experience Monitoring’s Role in Government
February 20, 2018
Paul Parker

Agencies are moving quickly from paper processes to digital services to providing critical information more efficiently online, rather than paper-based forms and physical distribution methods.