If we’ve learned anything from the past few years, it’s the routines we used to consider normal—like being able to walk onto a college campus and attend class in-person each…
A data warehouse (DW) is a centralized repository of data integrated from multiple systems.. This data is often cleansed and standardized before being loaded. Designed to support analytical workloads, a…
Artificial intelligence for IT operations (AIOps) is the application of artificial intelligence (AI) and associated technologies—like machine learning (ML) and natural language processing—for normal IT operations activities and endeavors. AIOps…
Last year, the U.S. House of Representatives introduced legislation for states to develop highly secure, interoperable systems enabling digital identity verification. According to the Better Identity Coalition, the Improving Digital…
Nowadays, organizations address a high volume of incidents every day. With so much happening, responders can be overwhelmed by the volume of incidents and may end up de-prioritizing certain important…
What Is a Workflow? Everything happening in an organization can be classified as a business process. This is true even if the process is a human looking at an Excel…
Every modification to software comes with the potential for production problems. Application failures often have serious consequences which can result in a loss of revenue and a poor customer experience.…
Most IT systems don’t operate in a vacuum—they have dependencies on other systems. And as organizations attempt to grow while trying to maximize their bottom lines, they soon discover it…
Last March, the $1.9 trillion American Rescue Plan Act was passed for pandemic relief, with $350 billion of the money dedicated to state and local agencies as a part of…
When Colbea Smith was looking to get back to her first love, IT, and combine it with her passion, marketing, she found SolarWinds. “I found SolarWinds to be a gem…