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For all the contemporary talk about digital transformation and how it’s happening all around us, it can be maddening, trying to get your head wrapped around what it actually is…

Many businesses need to increase their security game. You can put all the preventive measures in place that you want—like patching, antivirus, mail protection, and firewalls—yet threats can still slip past defenses.

Well, here we are. Finally, on the last post of this series. If you have not been following along, you can find the previous posts: part one, part two, part three, part four, and part…

In this post, we will examine the rise and domination of ITIL, looking into how prevalent it actually is, and why that may be so. We’ll also take a look…

With containers, microservices, and FaaS becoming even more integrated into hybrid and cloud environments, you must remain diligent to make sure you’re navigating these aspects of the modern app development…

or “It’s not just the cost of buying the puppy, it’s the cost of feeding the puppy that adds up” This is a story I’ve told out loud many times, on conference…

As somebody not lucky enough to have a nice clicky interface with which to manage and automate all my equipment, I have to develop my own tools to do so.…

In this article, we will look at ITSM through the lens of constant digital transformation, examining how the rise of AI is affecting humans in the IT space; the move…

So far in this series, we have covered Application Performance Monitoring. If you haven’t already, read part one, part two, part three, and part four. In the last post, we stressed the importance of…

Where are you in your career arc right now? Trusting simple statistics, I can say that the majority of you are either just starting out, or somewhere in the middle.…