The Pink19 Conference in Las Vegas featured the rollout of ITIL 4. Our Samanage team has you covered with all of the highlights.
ITIL 4 Launch and Key Takeaways From Pink19
A Frank Discussion of Multifactor Authentication
Someone steals credentials from one of your client’s executives. They guess the username and password to their email account. From there, the cybercriminal can send out targeted phishing emails to…
Enterprise Chatbot Best Practices
Learn how chatbots can improve your organizations' customer service experience. These chatbot best practices will help you plan for implementation and deployment.
Real World Experiences of Hybrid IT – Part 3
If you’re just joining the series now, you can find the first two posts here and here. Last time, I talked about the various decision points and considerations when using…
Head in the Sand About Cloud: Part 2
Last month I started an analysis about an argument… I mean a “passionate discussion” on social media. My goal in this series is to use that conversation as a framework…
Using FORCE INDEX: When Your Query Optimizer Gets It Wrong
A Guest Post from Jordan Raine, Clio Jordan Raine is a staff software developer at Clio, the leading provider of legal practice management, client relationship management, and client intake software.…
Three Reasons SSO is DevOps’ Best Friend
Nearly 200—that’s how many passwords the average business user has according to an article in Security Magazine. When it comes to troubleshooting, having even just two logins is one too…
Databases, Shift-Left, and Empathy: What You Missed at DevOpsDays Charlotte
Last week several people from SolarWinds® traveled to attend DevOpsDays Charlotte, where I gave the opening keynote, we had a table to demonstrate our product, we caught up with friends…
The Pros and Cons of Open-source Tools
Cost plays a factor in most IT decisions. Whether the costs are hardware- or software-related, understanding how the tool’s cost will affect the bottom line is important. Typically, it’s the engineer’s…
Automation, End Users, and Industry Trends — SolarWinds TechPod 002
This episode of SolarWinds TechPod features Stephen Foskett, discussing his takeaways from Gestalt IT’s Tech Field Day Austin event, including behind-the-scenes insight into what it takes to be selected as a Tech Field Day…