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Sean Sebring

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Sean Sebring

Some people call him Mr. ITIL - actually, nobody calls him that - But everyone who works with Sean knows how crazy he is about ITIL and the wonderful world of IT service management best practices!

With a background in IT support, project management, and process improvement, Sean's passions are observing, dissecting, building, and growing the service management processes and practices of anyone who will lend him their ear.

The Latest Posts Featuring Sean Sebring

A Very Merry TechPod — SolarWinds TechPod 081
December 12, 2023
Podcast TechPod
The SolarWinds podcast crossover event you’ve all been waiting for: Chrystal Taylor and Sean Sebring talk with Movies & Mainframes host Andy Garibay about the best, weirdest, and most confusing…
IT’s Event Season — SolarWinds TechPod 080
November 14, 2023
Podcast TechPod
If you think attending a tech industry event is chaotic just imagine trying to organize one. SolarWinds’ Senior Manager of Events Valerie Rivir chats about the ins and outs of…
ESM vs. Traditional ITSM: Differentiating Between the Two to Leverage the Best Option for Your Business
November 2, 2023
IT Service Management
Enterprise Service Management (ESM) and traditional Information Technology Service Management (ITSM) are two approaches to service management within an organization. ESM serves as an extension of ITSM, bringing ITSM characteristics…
Exploring the Summer of Zero-Days — SolarWinds TechPod 079
October 9, 2023
Podcast TechPod
Join host Sean Sebring as he talks to SolarWinds CISO Tim Brown about the 2023 threat landscape after an unprecedented number of cyberattacks. You’re going to want to buckle up,…
Understanding Enterprise Service Management and the Benefits for Your Business
According to a study conducted by the Service Desk Institute, Enterprise Service Management (ESM) strategies were adopted by 68% of organizations by mid-2021. This was a 58% increase from two…
Howdy, Partner! — SolarWinds TechPod 078
September 7, 2023
Podcast TechPod
Going it alone is ok sometimes, but having a partner with skills and experience will make any rodeo better and more efficient. Aldo Masoni, Observability Practice Lead with longtime SolarWinds…
The Future of AIOps — SolarWinds TechPod 077
August 8, 2023
Podcast TechPod
Do you ever get the feeling that your computer has gained self-awareness and is trying to take over the world? AIOps expert Aswin Kumar joins hosts Ashley and Sean to…
Micro-Outages Uncovered: Exploring the Real Cost of Downtime for Your Business
Unplanned downtime is an eventuality every business tries to avoid but will face. In today’s digitally interconnected world, outages can be particularly damaging, especially if the business is unprepared. Not…
THWACK’s 20th Anniversary Spectacular! — SolarWinds TechPod 076
July 11, 2023
Podcast TechPod
THWACK, the SolarWinds community, is 20-years-old and thriving. Two former THWACK MVPs and current SolarWinds employees, Kevin Sparenberg and Michael Kent, join hosts Ashley Adams and Sean Sebring to talk…
Because I’m All About That (Data)base II — SolarWinds TechPod 075
As data infrastructure gets more complex, clarity is more important than ever. Our guest Blythe Morrow talks with hosts Sean Sebring and Ashley Adams about the importance of communication for…