/ Sean Sebring

Sean Sebring

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Sean Sebring

Some people call him Mr. ITIL - actually, nobody calls him that - But everyone who works with Sean knows how crazy he is about ITIL and the wonderful world of IT service management best practices!

With a background in IT support, project management, and process improvement, Sean's passions are observing, dissecting, building, and growing the service management processes and practices of anyone who will lend him their ear.

The Latest Posts Featuring Sean Sebring
Little Fires; Are They Worth IT? — SolarWinds TechPod 067
August 16, 2022
Podcast TechPod
Have you ever heard someone say, “I’m too busy putting out fires”? What if the only way to get ahead of those fires was to make way for change—to improve…
3 WFH Struggles Service Desk and Remote Support Software Help Solve
April 22, 2021
IT Service Management
It looks as though remote work will be a part of our lives for at least the foreseeable future. Even with some offices reopening their doors, don’t be surprised to…
8 Questions to Ask Non-IT Departments About Their Services
April 30, 2020
IT Service Management
IT has goals around restoring service and powering internal operations for employees. As an IT pro, this is well-known to you, but you aren’t the only one who has customers…
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