/ Sean Sebring

Sean Sebring

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Sean Sebring

Some people call him Mr. ITIL - actually, nobody calls him that - But everyone who works with Sean knows how crazy he is about ITIL and the wonderful world of IT service management best practices!

With a background in IT support, project management, and process improvement, Sean's passions are observing, dissecting, building, and growing the service management processes and practices of anyone who will lend him their ear.

The Latest Posts Featuring Sean Sebring

Transitioning From the Military to a Tech Career — SolarWinds TechPod 089
August 13, 2024
Podcast TechPod
SolarWinds Director of Corporate Communications Dillon Townsel joins hosts Sean Sebring and Chrystal Taylor to talk about his journey from the military to civilian life. He provides insights on how…
Don’t Make IT Awkward — SolarWinds TechPod 088
July 9, 2024
Podcast TechPod
MOVE! Just kidding. Interpersonal skills can be just as vital to your IT role as technical skills, and there’s far less training. SolarWinds IT Manager Tara Bourke joins hosts Chrystal…
Digital Detoxing — SolarWinds TechPod 087
June 11, 2024
Podcast TechPod
Have you ever tried to scroll up a piece of paper? Have you described a GIF during an actual conversation? To save you from these embarrassing situations, hosts Chrystal Taylor…
Marketing Stigmas Destigmafied! — SolarWinds TechPod 086
May 14, 2024
Podcast TechPod
Terms like marketing* are often associated with a long list of negative connotations and an image of a cartoon thief sneaking around a corner with a huge bag of cash…
Pardon Our Dust: Bringing THWACKcamp to You — SolarWinds TechPod 085
April 9, 2024
Podcast TechPod
Get a peek behind the scenes of THWACKcamp, the free virtual learning event for SolarWinds customers. Hosts Chrystal Taylor and Sean Sebring talk to THWACKcamp Executive Producer Matt Murray about…
AI Pipeline: Surfing from Concept to Product Reality — SolarWinds TechPod 084
March 12, 2024
Podcast TechPod
In this conversation, hosts Sean Sebring and Chrystal Taylor talk with Derek Daly, Principal AIOps Product Manager at SolarWinds. He discusses his career journey and the role of AI and…
Underdog vs. Top Dog — SolarWinds TechPod 083
February 13, 2024
Podcast TechPod
They say the grass is always greener in another office. Right? In an era of job hopping and layoffs, working for a startup versus an established global company is an…
IT Trends and Predictions for 2024 — SolarWinds TechPod 082
January 9, 2024
Podcast TechPod
I wonder what’s next? Sean Sebring and Chrystal Taylor discuss the tech trends and predictions published by Gartner, Forrester, and VMblog, with Global Tech Evangelist for Observability Sascha Giese. Can…
Applying the 7 Guiding Principles of ITIL 4 to the Service Desk
January 3, 2024
IT Service Management
You may be familiar with the 7 guiding principles in the ITIL framework. You may not be as familiar with how you could apply the principles in your service desk configuration. Here are some…
Exploring Amazon Bedrock to transform ITSM customer experiences in SolarWinds Service Desk
December 21, 2023
IT Service Management
Practical IT Service Management (ITSM) can be challenging when considering the growth of users and services to support. Additionally, ongoing trends in distributed enterprises with remote workforces, hybrid cloud, and…