When your sales rep pitches “observability” as something new and big in user experience monitoring, it can feel like a gimmick—another fancy word for uptime monitoring with a heftier price tag. But you might want to take a deeper look at the difference.
User Experience Observability – Gimmick or Operational Gold?
When Competitors Close the Digital Experience Gap
After 2020, there are only two types of businesses: those who have retained customers or grown, and those who lost customers to more nimble competitors. There are many reasons. The…
Think You Don’t Need User Experience Monitoring? Think Again.
Unless your user is actually experiencing a service or website as it’s meant to be experienced, it doesn’t matter if your monitoring tool says it’s up or down. These are…