Understanding the technology infrastructure you have is one thing, but what exactly does it mean? The terms discovery and asset management get thrown around a lot in the IT world.…
Why Asset Discovery is the Starting Point for ITAM
Why Complete Data is Key to a Winning ITSM + ITAM Strategy
Are you taking a modern approach to the way your IT team manages its technology assets? With so many separate service desk and IT asset management (ITAM) solutions available on…
The Essential IT Asset Management Checklist
As one of the 34 practices outlined in ITIL 4, IT asset management (ITAM) is one of the most practical undertakings your IT department can carry out this year. While…
Migrating Help Desks? 7 Questions to Ask for a Smooth Transition
Service desks have come a long way in the last few years, and if you’re looking to migrate to a new solution, it may seem like a daunting task. The…
Software License Management: 6 Steps to Prepare for an Audit
Issuing software licenses to employees is another one of those routine IT tasks that you may not think twice about. But what may go unnoticed is software titles employees install,…
5 Benefits of IT Asset Discovery and Tracking
It’s 12:00 a.m. — do you know where your IT assets are? The task of managing and organizing hundreds or thousands of devices and software licenses might seem daunting, but…
IT Security Threats That May be Lurking in Your Assets
Information Security, Assets, and IT Security Threats Assets are broadly defined as “items of value.” Technology assets make up the backbone of many successful organizations. However, some assets can…