The movies are filthy with examples of artificial intelligence. Some, like the first Terminator, are evil. Some, like the Star Wars droids, work for the good guys. And so many…
I Can Do That, Dave: Exploring AIOps
Preventing Forest Fires With Smart Technology
Australia had a disastrous end of 2019 and start to 2020 before much-needed rain helped contain some of the worst fires in February. More than 20% of Australia’s forests burnt…
Why Machine Learning Matters
While there are many silly depictions of machine learning and artificial intelligence throughout Hollywood, its reality delivers significant benefits. Administrators today oversee so many tasks, like system monitoring, performance optimizing,…
2020 Vision—What Does the Future Hold for DevOps?
2019 was busy year for DevOps as measured by the events held on the topic. Whether it be DevOps days around the globe, DockerCon, DevOps Enterprise Summits, KubeCon, or CloudNativeCon,…
How AI Is Transforming the Data Center
There have been so many changes in data center technology in the past 10 years, it’s hard to keep up at times. We’ve gone from a traditional server/storage/networking stack with…
3 Ways AI Is Changing Social Media
Social media has become a mainstream part of our lives. Day in and day out, most of us are using social media to do micro-blogging, interact with family, share photos,…
How Does AI Benefit the Tech World?
For some, artificial intelligence (AI) can be a scary technology. There are so many articles on the web about how AI will end up replacing X% of IT jobs by…
Warning! A Robot Will Do Your Job Soon
Everyone take a deep breath and calm down. The likeliness of a robot taking over your job any time soon is very low. Yes, artificial intelligence (AI) is a growing…
Survey: IT Pros Weigh In On How Technology Is Impacting Employees
Everyone’s talking about artificial intelligence, bots, and digital transformation, but what do IT pros in the trenches actually think when it comes to the trends and technologies that are likely…
How to Reduce an Influx of IT Support Tickets or Messages
If you’re experiencing heavy workloads, an influx of tickets, and a shortage of service desk agents, you’re not alone. According to a recent SDI report, over 35% of service desks…