Consider this scenario. Pull up your bank’s website and find the screen showing how much money is in your bank account. It takes 30 seconds to return the balance. You’re…
Improving Data Quality Through DataOps
Three Preventative Strategies to Help Mitigate Asset Risk in Your Agency
For many federal employees, the workplace has shifted from a traditional office setting to being at home—in a kitchen, bedroom, basement, or any spare desk in the house. With a…
What Is DataOps for Database Professionals?
Silos in IT should be a construct of the past. Tight, rigid, and insulated IT silos were an unintentional design flaw of many IT organizations worldwide over the last few…
Monitoring Insights for Database Managers – SolarWinds TechPod 057
As part of our ongoing mini-series on Monitoring for Managers, Head Geek and database aficionado Kevin Kline teams up with fellow Head Geek Leon Adato to break down the essential…
Two Keys to Delivering Exceptional Citizen Experiences
Delivering a good customer experience to citizens isn’t just preferable, but necessary if federal, state, and local agencies are to achieve their public service objectives. The pandemic caused disruption among…
Figuring IT Out: The People Behind IT — SolarWinds TechPod 056
IT pros juggle a lofty list of responsibilities. They’re tasked with navigating new technology, maintaining continuity for hybrid work environments, devising creative solutions, all while ensuring those they support are successful. In our day-to-day interactions, we often…
Tech Predictions 2022: The Changing Face of Data and Hybrid Work
Nobody could have predicted 2020, and 2021 was another year to be reckoned with. With 2022 just around the corner, the SolarWinds Head Geeks share their thoughts on what the new year has in store.
Understanding the Role of a Data Steward
Many years ago, in my earliest IT jobs in Omaha, Nebraska, I realized the field of data was going to continue to evolve and, as such, there would always be a need for people who worked with and understood data. Regardless of which industry someone worked in—financial, medical, governmental, transportation, or retail—someone would have to work with and maintain business data, or the business would fail. This realization led me into the world of databases and SQL Server.
ITSM For More Than Just IT – SolarWinds TechPod 055
When you hear the term service desk, what generally comes to mind? Perhaps it’s to get a password reset, maybe ordering a new laptop, your run-of-the-mill asks for IT. Have you…
How Automation Takes the Time and Guesswork Out of Security Compliance
As this fiscal year wraps up, many agencies are planning their response to compliance reporting requirements. Meeting these requirements—particularly in advance of an audit—can be incredibly time-consuming. While the Defense…