By Scott Sinclair, Enterprise Strategy Group Practice Director; and Monya Keane, Senior Research Analyst Today’s businesses are digital, with applications playing a big role in their success. This means they…
While IT pros know they need to monitor IT services, they also know it can be the most difficult part of their job. Traditionally, enterprises have cobbled together several disparate monitoring products to address all their monitoring needs – but there are often gaps. Within these gaps, issues are missed, and the possibility of proactive issue resolution becomes nearly impossible.