Manager of Solutions Engineering, ITSM at SolarWinds
Tim Lawes
Tim Lawes serves as Manager of Solutions Engineering, ITSM at SolarWinds. ITIL 4 certified, he brings 10+ years of training and consulting experience in the software industry, helping customers find creative solutions and implement ITSM best practices.
What many organizations don’t realize is that every department is a service provider to another in some way -- so why aren’t we using a service management solution across the…