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Tim Lawes

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Manager of Solutions Engineering, ITSM at SolarWinds

Tim Lawes

Tim Lawes serves as Manager of Solutions Engineering, ITSM at SolarWinds. ITIL 4 certified, he brings 10+ years of training and consulting experience in the software industry, helping customers find creative solutions and implement ITSM best practices.

The Latest Posts Featuring Tim Lawes

How Do You Take the Service Desk Beyond IT?
January 4, 2018
IT Service Management
What many organizations don’t realize is that every department is a service provider to another in some way -- so why aren’t we using a service management solution across the…