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Service

Mutual Respect in a Service-Oriented World
August 12, 2020
Kevin B. Thompson
Think back to the last time you were in a restaurant and witnessed a patron treating a server rudely. Perhaps they yelled out, snapped their fingers, or loudly complained. You…
Intelligent Automation for the IT Service Desk
March 26, 2019
Tim Lawes
Intelligent automation is potentially one of the most powerful tools for transformation that IT organizations are working towards, learn more about it here.