For those who have been keeping up with our series on IT Service Management (ITSM) beyond IT, welcome back! If you’re new to this conversation, it isn’t like a podcast…
ITSM For All: Bringing Human Resources into the Service Desk
Flying the Service Desk to HR and Beyond
How would you describe successful IT services? Reliable, efficient, and user-friendly are adjectives that often come to mind. Many IT departments leverage an ITSM solution to help deliver high quality…
Why IT and HR are the Perfect Employee Experience Match
In a competitive job market, keeping employees happy is a big emphasis for HR. The way they provide services can have a direct impact on retaining employees, but this is…
5 Service Catalog Examples for HR
These five examples only touch the surface of what is demanded by the HR department.