Business services and infrastructure services have divergent interests and requirements: business services are not focusing on IT. They may leverage IT, but their role is to be a core enabler…
On modern enterprise networks, 100% uptime has become table stakes. Most organizations can no longer rely on a single circuit for internet connectivity. We look to carrier circuits for the…
We’ve all heard the saying, “What you see is what you get.” Life isn’t quite so simple for those focused on security, as what you don’t see is more likely…
When organizations first take on the challenge of setting up a disaster recovery plan, it’s almost always based on the premise that a complete failure will occur. With that in…
The use of cloud technology and services–especially public cloud–has become nearly ubiquitous. For example, it has made its way into even the most conservative organizations. Despite the fact that some…
Over the past few years, we have seen an ever-changing landscape when it comes to technology. When I first started in IT, my company decided on IBM for everything. Servers,…
Back in October, I wrote about Shadow IT and how some users are turning to popular file sharing applications like Dropbox, OneDrive, and Google Drive to get their work done…
I don’t know how many times in the past 15 years I have heard people say, “My computers running slow! I need an upgrade.” Everyone, even your colleagues in the…
Welcome to the final post in my series on DevOps. If you’ve been following along, you know the content generated several questions. In this post, I will consolidate those questions…