In my last post, I talked about what I implemented at home to deal with WFH full-time while my son is also distance learning full-time. By being trapped together by…
Geeking Out With Your Kids—Taking Advantage of Opportunity
SLAs May Be Killing Your Service Desk
It’s no mystery that everyone’s job is dependent on technology. How long can a sales director go without access to the CRM platform? How long can the creative manager survive…
Expanding Flexibility for IT Pros and Business Leaders to Respond to Rising Tech Challenges
“History tells us that the IT industry responds to economic disruption in both short-term (cost-cutting) and long-term (technology adoption shifts) ways. There is no reason to believe this disruption will…
Securing a Tide of the Internet of Things
IoT has the potential to offer state and local municipalities real and tangible benefits for their citizens. The IoT is already powering smart city efforts throughout the country, through things…
Powering Business Operations Through “Work From Home” — SolarWinds TechPod 026
As COVID-19 forces employees out of the office in masses, many IT departments have been tasked with keeping productivity high and entire organizations operational. How are IT leaders preparing, both…
The Top Five Security Fails in Every Data Breach
If your company hasn’t had a data breach, it’s only a matter of time until it happens. Unless you begin to make a big investment in security, have regular audits…
Outcomes From Home
This post is not meant to be a typical “here’s how you work from home” post. This is not a post about routines, habits, equipment, or if you should shower…
Flying the Service Desk to HR and Beyond
How would you describe successful IT services? Reliable, efficient, and user-friendly are adjectives that often come to mind. Many IT departments leverage an ITSM solution to help deliver high quality…
Orion SDK 101: Intro to PowerShell and Orion API – SolarWinds Lab Episode #86
In this 100-level class, Kevin M. Sparenberg, Technical Content Manager for THWACK®, presents a simple introduction to the SolarWinds® Orion® Software Development Kit (SDK). Instructions include how to download the…
This Single Mom’s Take on Kids Distance Learning While You WFH
Setting the scene: I’m a nine-year veteran full-time WFH employee, I have a 10-year-old boy, I have a great relationship with my son’s other parents, and a puppy (that we…