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The AI for Good conference is a platform dedicated to identifying innovative AI applications to solve global challenges. It is organized by the International Telecommunication Union (ITU) in partnership with over 40 UN Sister Agencies and co-convened with the Government of Switzerland.

Celebrating 22 years of insights and IT wizardry. Happy Birthday to our friends at THWACK.

In January, the U.S. Government issued an executive order mandating all federal employees return to full-time in-person work. Returning to the office throws up a host of opportunities and challenges for IT departments; maintaining comprehensive visibility into the environment is critical for an effective transition.

The GigaOm Radar Report for Network Observability evaluates 19 leading network observability solutions. The report assesses how each vendor is performing in the market and discusses the evolution of the network observability sector over the past year.

In an era of constant technological flux, many IT teams find themselves running just to stand still. New platforms, services, and deployment models promise agility, but for organizations with deep investments in traditional infrastructure, adapting to this pace of change is anything but simple. The discussion around cloud-native transformation just keeps on growing.

Organizations increasingly rely on Amazon Web Services to power their digital transformations, with the cloud provider commanding approximately 30% of the global market. This creates exciting new possibilities, but also the potential for increased complexity.

In an era where digital transformation is no longer optional but essential, the UK public sector finds itself at a critical juncture.

We’ll look at ways to turn frustration into trust through effective complaint handling.

This year, the SolarWinds World Tour will visit 23 cities worldwide. With product demonstrations, technical talks, and roundtable discussions, it’s a priceless opportunity for attendees to stay ahead of the curve on all aspects of IT. It’s also been an incredible opportunity to speak directly with IT pros, learn how they’re adapting to industry changes, and hear their advice for colleagues and peers.

Integrating monitoring alerts with your service desk is essential for minimizing downtime and enhancing productivity. By automating the creation of service desk tickets in response to specific monitoring events, IT teams can proactively address issues, streamline resolutions, and keep stakeholders informed. This synergy between IT operations management (ITOM) and IT service management (ITSM) saves time and reduces costs, ensuring a seamless workflow across the organization.​