/ Joseph Brown

Joseph Brown

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Product Manager, ITSM, SolarWinds

Joseph Brown

Joey Brown is a product manager in the SolarWinds ITSM business unit. He works on particular areas of product feature sets and functionality, testing new releases with SolarWinds Partners, and coordinating among internal teams. He connects with Service Desk users from all industries and use cases to better understand the ways they provide business value through service management. Joey is former implementation manager, where he helped hundreds of Service Desk customers configure their applications for go-live.

The Latest Posts Featuring Joseph Brown

Inside the Black Box: Bridging the Database Observability Gap
March 27, 2026
Database

Over the past 15 years, Agile and DevOps have accelerated application delivery, enabling faster, more reliable releases. Yet the database layer often remains a blind spot for observability and performance monitoring.

In this article, Kevin Kline shows why closing the database observability gap is critical to improving performance, efficiency, and resilience for DBAs, developers, and the businesses that depend on their data.

IT: The Employee Engagement Department — SolarWinds TechPod 022
January 28, 2020
Podcast TechPod
What is employee engagement and what does it have to do with IT? Andrew Eardley-Day, ITSM system administrator for Betfred, and Joey Brown, product manager for SolarWinds ITSM, join episode…