Jez is the Founder of Silverback Systems Services Ltd, a U.K. business specialized in helping SolarWinds customers get the best out of their investment. A true IT generalist, in his 20 year career in tech he has worked with many different vendors and platforms, in many different roles, from engineering to operations. He freely admits that none of his past jobs were as challenging or as rewarding as what he has experienced since deciding to specialize in Enterprise Monitoring. In his spare time, he is a husband, father of two, gamer, and occasional podcaster in various topics.