Expectations have shifted enormously in the last few years around services. Consumers expect 24/7 availability and high quality, and even the smallest outages can result in hugely expensive losses, so observability holds the key to success in so many areas and also holds the key to customer trust.
Operational resilience is a front-and-center topic for businesses, and for SolarWinds the ability to predict and prevent problems are foundational to operational resilience, says Sai.
True operational resilience is not just about recovery, it’s about continuity.
It’s not enough to restore systems quickly. What matters is how effectively the organization can respond, adapt, and maintain momentum when disruptions occur. That level of resilience demands more than just technology—it requires a strategic framework where people, processes, and platforms are integrated and aligned.When these elements operate in harmony, teams can anticipate disruptions and transform challenges into opportunities for growth and improvement.
Visibility is the foundation of resilience
You can’t fix what you can’t see. Fragmented monitoring across disconnected tools forces teams to stitch together insights manually, slowing down response times and complicating root cause analysis. Full-stack observability changes that. By unifying visibility across applications, infrastructure, networks, and user experiences, it empowers teams to detect issues early and act decisively.
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Trends impacting operational resilience in 2025 with SolarWinds' Krishna Sai