ServiceNow® Integration

Identify and resolve IT infrastructure issues before your end-users start calling the help desk

Automatically convert network and application alerts into service desk tickets

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Two-way integration between SolarWinds and ServiceNow

Two-way integration between SolarWinds and ServiceNow

SolarWinds Network Performance Monitor and Server & Application Monitor offer native integration with ServiceNow IT Service Management solution. Automatically create ServiceNow incidents for network and application alarms triggered in SolarWinds Network Performance Monitor and Server & Application Monitor.

  • SolarWinds alerts will automatically create new ServiceNow incident tickets
  • Automatically update ServiceNow incident status and details from within SolarWinds alert details
  • Program existing tickets to be reopened or updated based on alert conditions in SolarWinds
All Orion® Platform-based network and systems management software from SolarWinds support integration with ServiceNow.
ServiceNow Solution Brief

React faster to network and app performance issues

React faster to network and app performance issues

You don't have to wait until you get help desk calls from your customers and end-users complaining of slow emails, poor website performance, and network outages. Rather than getting multiple incident tickets from various users for the same problem, the integration of SolarWinds with ServiceNow lets you capture issues directly from alerts triggered in SolarWinds Network Performance Monitor and Server & Application Monitor. You can reduce the number of help desk complaints by resolving IT infrastructure issues before your customers are impacted.

Single interface to monitor networks and applications

Single interface to monitor networks and applications

Network Performance Monitor and Server & Application Monitor are part of SolarWinds Orion Platform and deliver single-pane-of-glass visibility into the health and performance of your network, physical and virtual server, and application infrastructure. From a unified web-based interface, discover your environment, chart topology maps, group devices, capture baseline metrics, get alerted on performance issues, and analyze historical data with out-of-the-box reports. Integration with ServiceNow increases help desk efficiency and accelerates service delivery. Network Performance Monitor Server Application Monitor

Integrate ServiceNow with SolarWinds® IT Management Software

Network Performance Monitor

Reduce network outages and improve performance with advanced network monitoring software

  • Multi-vendor network monitoring
  • NetPath™ critical path visualization
  • Performance analysis dashboard
Starts at $2,895
Server & Application Monitor

Find and resolve application problems before they become incidents

  • Get started typically in minutes
  • Infrastructure monitoring for Azure and AWS
  • 1200+ application performance monitoring templates
Starts at $2,995

Restore IT services faster

Network Performance Monitor and Server & Application Monitor Integration with ServiceNow


  • Powerful: comprehensive monitoring for troubleshooting across the IT stack
  • Easy: easy to install, configure, and use; low overhead on management and administration
  • Affordable: loved by tens of thousands of customers, from SMBs to Fortune 500 companies
Let's talk it over.
Contact our team. Anytime.
866.530.8100
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