Are upgrades every really worth it? With the added stress of change control process, the risk of production outages, and the delta between hype and reality, it's easy to see why nobody in I.T. ever said "Oh boy, I get to upgrade production software!". But the truth is that upgrades are worth it. Even when you look past the obvious - performance improvements, security patches, and the like - there are some features that, once you have them in place, you wonder how you lived without. In this session, Community Manager Kevin M. Sparenberg and Head Geek Leon Adato look back, rather than forward, at the breathtaking range of improvements and functionality that was added to SolarWinds products in 2018. By diving into what you have now (or could have, if you upgrade), they will make the case for why keeping up with the latest release is a good decision for your monitoring environment and your business. And they'll even offer insights they have picked up in their time as SolarWinds customers, employees, and THWACK community MVPs to make your upgrade process as trouble-free as possible.