Mini Remote Control is packed with features to remotely control servers, Windows machines, and troubleshoot user problems.
MRC delivers one of the most comprehensive feature sets in the industry, with a licensing scheme and price point that makes it one of the most affordable as well.
100:00:00,000 --> 00:00:07,000[♪Music♪] SolarWinds®200:00:07,000 --> 00:00:12,000This is Craig McDonald, SolarWinds' Product Manager.300:00:12,000 --> 00:00:14,000Today, I'll show you a powerful tool400:00:14,000 --> 00:00:16,000for remotely managing desktops and servers - 500:00:16,000 --> 00:00:18,000DameWare™ Mini Remote Control.600:00:18,000 --> 00:00:20,000If you're a Systems Administrator, 700:00:20,000 --> 00:00:22,000chances are your job requires you to help users800:00:22,000 --> 00:00:25,000troubleshoot issues they are having with their desktops or laptops. 900:00:25,000 --> 00:00:29,000Those users aren't always in the same building or even the same city, 1000:00:29,000 --> 00:00:31,000requiring you to be able to troubleshoot their issues remotely.1100:00:31,000 --> 00:00:34,000The DameWare Mini Remote Control is a powerful, easy-to-use tool 1200:00:34,000 --> 00:00:36,000that can help you do just that.1300:00:36,000 --> 00:00:38,000Let's take a closer look.1400:00:38,000 --> 00:00:41,000John is a new employee in the Denver office that just started work today1500:00:41,000 --> 00:00:43,000and needs his email configured. 1600:00:43,000 --> 00:00:46,000First, we need to connect to John's computer using the Mini Remote Control. 1700:00:46,000 --> 00:00:49,000We've entered the IP address to John's computer1800:00:49,000 --> 00:00:52,000and chosen Encrypted Windows Log-on as the authentication type. 1900:00:52,000 --> 00:00:55,000We have provided the appropriate credentials to login into his machine. 2000:00:55,000 --> 00:01:00,000We also have the option of connecting via RDP if corporate policy requires it. 2100:01:00,000 --> 00:01:04,000Mini Remote Control provides a number of different authentication options2200:01:04,000 --> 00:01:06,000including smart card support. 2300:01:06,000 --> 00:01:10,000It was actually the first tool of its kind to offer that functionality.2400:01:10,000 --> 00:01:12,000We developed it in partnership with the US Military 2500:01:12,000 --> 00:01:15,000to meet their strict security and access control requirements. 2600:01:15,000 --> 00:01:18,000MRC is also FIPS certified.2700:01:18,000 --> 00:01:20,000Security is a focus for us. 2800:01:20,000 --> 00:01:27,000Let's go ahead and connect to John's machine using a standard MRC session.2900:01:27,000 --> 00:01:30,000The MRC agent installs on John's machine on the fly 3000:01:30,000 --> 00:01:32,000with no need to reboot. 3100:01:32,000 --> 00:01:34,000We can also set it to ask permission to connect with John.3200:01:34,000 --> 00:01:36,000This is the log-on screen for John's computer. 3300:01:36,000 --> 00:01:39,000We'll hit the CTRL-ALT-DEL hotkey on the MRC toolbar.3400:01:39,000 --> 00:01:42,000you can have John enter his password3500:01:42,000 --> 00:01:45,000or I can log him in using administrative credentials. 3600:01:45,000 --> 00:01:50,000[Sounds of typing on keyboard]3700:01:50,000 --> 00:01:54,000Once logged in, Mini Remote Control works like a seamless window into John's machine.3800:01:54,000 --> 00:01:58,000In other words, Mini Remote Control gives you the ability to control John's machine 3900:01:58,000 --> 00:02:02,000just as if you were standing over his shoulder in Denver.4000:02:02,000 --> 00:02:07,000Now let's get John's email configured so he can start sending and receiving emails. 4100:02:07,000 --> 00:02:09,000Unlike native remote control programs, 4200:02:09,000 --> 00:02:13,000MRC allows the remote administrator and John to be logged on at the same time. 4300:02:13,000 --> 00:02:17,000This works in almost all operating systems including XP™. 4400:02:17,000 --> 00:02:19,000First, I'm going to do a couple of things 4500:02:19,000 --> 00:02:21,000that will make the remote session with John go smoothly.4600:02:21,000 --> 00:02:23,000I'm going to open a chat window4700:02:23,000 --> 00:02:28,000so John and I can discuss what I'm doing while I configure his email. 4800:02:28,000 --> 00:02:36,000[Sounds of typing on keyboard]4900:02:36,000 --> 00:02:39,000Then I'll show my mouse as a dot on his desktop5000:02:39,000 --> 00:02:42,000making it easy for me to distinguish 5100:02:42,000 --> 00:02:45,000when I am doing something on his desktop versus mine. 5200:02:45,000 --> 00:02:48,000Now we're ready to get started. 5300:02:48,000 --> 00:02:50,000John should be up and running with email.5400:02:50,000 --> 00:02:52,000If I needed to document the email configuration5500:02:52,000 --> 00:02:56,000I could take a screen shot and save it by clicking the screenshot button.5600:02:56,000 --> 00:03:01,000[Sounds of mouse clicking.]5700:03:01,000 --> 00:03:03,000It's a one-step process, so we're done. 5800:03:03,000 --> 00:03:06,000Simply hit the disconnect button on the MRC toolbar5900:03:06,000 --> 00:03:08,000and that's it. 6000:03:08,000 --> 00:03:10,000As you can see, we were able to quickly and easily 6100:03:10,000 --> 00:03:13,000get John up and running in Denver using the DameWare Mini Remote Control.6200:03:13,000 --> 00:03:17,000Download it and try it for free today at www.dameware.com.6300:03:17,000 --> 00:03:19,000Thanks for watching. 6400:03:19,000 --> 00:03:23,000[© SolarWinds Worldwide, LLC All Rights Reserved.]