Dameware Remote Support is your Alternative to LogMeIn

Simplify remote support, troubleshooting, and IT administration using Dameware Remote Support

Plus
Moins

Own the license to your software

Own the license to your software

Dameware Remote Support is priced based on per technician licensing model with unlimited end-user remote machines support. The price per technician decreases as you add more licenses. Dameware also offers two modes of deployment—standalone and centralized deployment—without any additional cost, to simplify user management and over-the-internet remote support.
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Strengthened security in remote desktop connections

Strengthened security in remote desktop connections

Dameware Remote Support offers two levels of authentication to strengthen security in remote desktop connections. It helps you authenticate computers using a Smart Card and a PIN, without the help of any third-party card reader or middleware. It also uses FIPS 140-2-level certified encryption modules and AES 256, 3DES/Triple DES, and RC4 algorithms to encrypt all credentials and other session negotiation information for its remote connections.
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Built-in remote windows administration and AD management

Built-in remote windows administration and AD management

With Dameware Remote Support, you can add, edit, delete, and manage AD objects including organizational units (OUs), containers, users, and groups. You can also change group policies, manage extended user attributes, and reset end-user passwords from your Dameware console. Dameware offers set of built-in system tools and TCP utilities to remotely manage Windows services and processes, reboot crashed computers, view and clear logs, run network diagnostics, etc. You can also gain direct access to system properties, configuration, and installed software without initiating a full remote control session.
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Unlimited active remote sessions to end-user computers

Unlimited active remote sessions to end-user computers

LogMeIn Rescue allows you to handle only 10 active sessions from a single technician account at a time. Further, you have to exclusively use LogMeIn protocols to initiate remote sessions to Windows, Linux, and Mac OS X computers. Dameware Remote Support allows you to maintain unlimited simultaneous remote connections from a single technician account at any given point of time. It helps you initiate remote sessions using Dameware Mini Remote Control, VNC, and RDP protocols from a single dashboard. You can also remotely troubleshoot out-of-band computers using built-in Intel vPro with AMT, Wake-on-LAN, and KVM support. By integrating Dameware with SolarWinds Web Help Desk®, you can launch remote sessions directly from help desk tickets.
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"We use Dameware to remotely support global end-user computers. It is affordable on a per end-user basis and easy to deploy and [provides] great security. Our user base is accustomed to receiving hassle free support, especially while troubleshooting and often ask IT to remote in to see their issue."
James Mauck
IT Leader
Power Products, LLC

Simplify remote support and IT administration

Dameware Remote Support

  • Parfois, s’attaquer à la base d’un problème informatique implique de se rendre directement à sa source.

  • Les problèmes informatiques sont sans limites, alors pourquoi la possibilité de les résoudre devrait-elle être uniquement réservée aux machines présentes sur le réseau ?

  • Les administrateurs informatiques sont déjà suffisamment occupés pour leur rajouter des appels internes de dépannage informatique.

À partir de $380 Pas de frais mensuels, connexion à un nombre illimité de terminaux
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Contactez notre équipe. À tout moment.
+1-866-530-8100
Are you facing challenges with LogMeIn?
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