SolarWinds License Manager

Introduction

SolarWinds License Manager provides users the following capabilities:

Easily migrate licenses from one computer to another without contacting SolarWinds Customer Service
Upgrade from one production license level to another
Upgrade from evaluation licenses to production licenses

Requirements

The following needs must be satisfied to successfully run SolarWinds License Manager.

Need	Item
Install Location	SolarWinds License Manager must be installed on the same computer as the products to be migrated.
Connectivity	Computer must have access to the internet.
.net Framework	2.0 or later, links to the framework are included in the installation
Operating System	The following operating systems are supported: Windows 2000 SP4 with Update Rollup 1 or later Windows Server 2003 SP1 and higher, including R2 (32-bit & 64-bit) Windows XP Windows Vista
Browser	The following browsers are supported: Internet Explorer 6 or later Firefox 2.0 or later

Notes:

SolarWinds License Manager does not reset Kiwi, ipMonitor, or LANsurveyor product licenses. You can reset your ipMonitor license by launching the ipMonitor Configuration Program, clicking Software Licensing, and then clicking Park License.
License Manager must be installed on a computer with the correct time. If the time on the computer is off 24 hours in either direction from the Greenwich Mean Time clock, you will be unable to reset licenses. Time zone settings do not affect and do not cause this issue.

Installing License Manager

Install License Manager on the computer from which you are uninstalling currently licensed products.

To install License Manager:

Navigate to http://solarwinds.s3.amazonaws.com/solarwinds/Release/LicenseManager/LicenseManager.zip.
Unzip the downloaded file, and then run LicenseManager.exe.

Using License Manager

License Manager must be run on the computer where the currently licensed SolarWinds product is installed.

To deactivate currently installed licenses:

Start the License Manager from the SolarWinds Program group.
Check the products you want to deactivate on this computer.
Click Deactivate.
Note: Deactivated licenses are now available for activation on a new computer.

When you have successfully deactivated your products, log on to the computer you want to install your new implementation and install the product. When asked to specify your license, provide the appropriate information. The license you deactivated earlier is assigned to the new implementation.

To upgrade a currently installed licenses:

Start the License Manager from the SolarWinds Program group.
Click Upgrade in the Action column next to the products for which you want to upgrade the license on this computer.
Complete the Activation wizard to upgrade your license.

To activate a currently installed evaluation and license the product:

Start the License Manager from the SolarWinds Program group.
Click Activate in the Action column next to the products you want to register as licensed products on this computer.
Complete the Activation wizard to upgrade your license.

Legal

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