Upgrade Responder clients

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Other than manually using the installation software on each computer, LANsurveyor provides two methods for automatically upgrading Responder client software on your workstations and servers.

 

Upgrade Responder Clients Wizard

 

The easiest method is to use the Upgrade Wizard. Select Upgrade Neon Responder... from the Tools>Options menu, and the wizard will upgrade all Responder clients on any open LANsurveyor map to the latest revision.

 

There are five steps in the wizard:

 

•Select the name and location for a Microsoft Excel-format file that will contain the current status of each node during the upgrade process (optional)
•Determine whether systems that require restart should be automatically restarted to complete the upgrade
•Compose an instant message that will be sent if a restart is necessary so users can be prepared for the restart
•Specify retry frequency and number of days to try to upgrade nodes that are offline and cannot be upgraded when the upgrade is executed
•Schedule the upgrade either immediately or at a specified time in the future

 

The upgrade process will automatically select the proper Responder client version to send to each workstation, only upgrade nodes that are running an older version of the Responder client, and save the status of the upgrade in a file (if you chose one in the wizard).

 

Send File Wizard

 

If you would rather upgrade only selected Responder clients, use LANsurveyor's Send File feature.

 

Select Send File from the Manage menu to start the three step wizard:

 

•Select the computers you want to upgrade from each map
•Use the browse button to select the Responder client upgrade file and select Responder client from the Destination pull-down
•Schedule the upgrade either immediately or at a specified time in the future

 

The Responder client upgrade files are located in the "Neon Responder Updaters" folder in the LANsurveyor application folder. There are different files for the different OSes supported.

 

Once the wizard completes, you need to either restart the Responder client service (Windows NT/2K/XP/Vista), restart the computer (Windows 95/98/ME and Mac OS), or log off the current user and log back in (Mac OS X) to load the upgraded software.