SolarWinds Customer Support » We're Here to Help
SolarWinds Maintenance and Support delivers the resources you need to achieve long-term success with our products. SolarWinds offers two levels of maintenance and support for our users. They are:
Free Online Support
Our online support resources are available free of charge to all users of SolarWinds products. Online support includes:
Don't be shy... go ahead and explore the resources, answers, templates, and advice contributed by thousands of highly-skilled network engineers.
Paid Customer Support
Paid support may be purchased annually for all licensed products. In addition to the Online Support resources listed above, customers with paid support receive:
- Access to our Technical Support team available 24 hours a day, 7 days a week.
- New releases of licensed SolarWinds products, including major releases, point releases, and service releases.
- Additional applications and utilities available only to customers who have purchased maintenance. Why buy maintenance?