It is important that your customers or end-users have access to webpages and Web apps 24/7. Whether your website is hosted internally or externally, using automated website uptime monitoring software allows you to quickly troubleshoot and resolve website issues before they cause problems. Securely monitor websites and Web apps like CRM, ERP, and help desk without agents.
Monitoring website performance helps you maintain the continuousavailability of your site. This includes proactively monitoring performance metrics like Web server load and database queries that could cause a website to become slow or unavailable. It also includes monitoring website and hardware availability so you are immediately notified of a failure. Additionally, you need to monitor multiple front-end issues to help avoid website performance problems. A comprehensive monitoring strategy takes all performance aspects into consideration to proactively identify and respond to issues before end-users are impacted.
Best practice 1: Monitor website and Web server uptime and performance
SolarWinds website and Web server uptime monitoring software automatically gives you insight about the health and performance of your IIS servers, websites, and application pools. When you are effectively monitoring Web servers, you are able to detect performance issues that could impact your website uptime and the performance of other critical apps your business relies on. Monitoring Web servers and websites lets you see:
To minimize downtime, you can take immediate action right from the console; restart or stop a website, kill processes, restart services, reboot servers, and stop or recycle app pools.
Best practice 2: Monitor front-end website performance
Consistently monitoring performance is the best way to keep your website up and running. With SolarWinds® Web Performance Monitor, you can see website components and their load and response time metrics, which allows you to identify and troubleshoot website load time issues.
Best practice 3: Test end-user experience from multiple locations
SolarWinds Web monitoring software allows you to test the user experiencefrom multiple locations (inside the firewall or in the Cloud) to gain insight about the global user experience.
Best practice 4: Monitor the website user experience
SolarWinds Web performance monitoring software tracks the transaction recordings of every page. When you monitor individual pages, you gain greater insight about the pieces that make up a transaction, and where problems are occurring. It could be that the overall application completes as expected, but one of the pages takes longer than it should. If that occurs in the final step of the transaction, there is the risk that customers will abandon the process at that critical point. Monitoring user experience helps keep you informed about Web transaction health and page load times for multiple locations to isolate whether the problems you are seeing are location-based or worldwide.
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