Starts at $365
Fully functional for 14 days
Includes DameWare® Mini Remote Control for multi-platform remote access from a single administration console.
Initiate secure over-the-Internet remote connection with computers both inside the LAN and outside the firewall.
Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session.
Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
Use DameWare mobile app to remotely access network computers from mobile devices.
Licensed based only on number of technician logins. No limit on the number of computers and end-users supported.
Use built-in remote session tools such as chat, screenshot capture, file transfer, etc. to improve support productivity.
Enforce two-factor authentication for remote desktop connections in secure networks using Smart Card logon.
Remotely troubleshoot out-of-band computers using Intel® vPro™ with AMT, Wake-on-LAN, and KVM support.
Easily export AD® properties, system configurations, and software information in .CSV or .XML formats.
Remotely manage and troubleshoot multiple computers simultaneously, and easily switch between remote sessions.
Remotely reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more.
From one admin console, remotely access tools such as ping, traceroute, DNS lookup, FTP, Telnet, etc.
Integration with SolarWinds® Web Help Desk® lets you launch remote sessions directly from the help desk console.
When deployed in the centralized mode, you can centrally manage user accounts and permissions, and simplify license management.
Automate discovery of DameWare user accounts from Active Directory® groups and periodically sync for updates. Allow single sign-on with AD credentials.
DameWare Remote Support is licensed per user, not per computer, with no additional fees for client agents installed by the program. The number of licenses required must correspond with the actual number of people that use the software. For example, if there are 10 technicians that will be running the software and connecting to 10,000 remote machines, a 10-user license is required.
Each user license allows for three separate installations (for example: desktop, laptop, and home computer). A user installing in three separate locations will still be covered under the license provided that they are the only person running the software on those additional machines.