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Read the User Device Tracker FAQ and learn how SolarWinds switch port management software can help you find devices as fast as you can type the IP address, Hostname, or MAC address and hit search!

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What is the difference between Switch Port Mapper and User Device Tracker (UDT)?

Switch Port Mapper is more of a troubleshooting tool when you need to look at the devices on a certain switch. Switch Port Mapper is used manually, and looks at one switch at a time. User Device Tracker scans your entire network and queries all of the switches, and does so automatically on a regular interval. UDT also saves this information so you can look up information in the past.


How is User Device Tracker licensed?

UDT is licensed by switch ports. The number in each tier corresponds to the total number of ports that you are able to monitor.   

Tier Ports
UT25002500    
UT50005,000
UT1000010,000
UT2500025,000
UT5000050,000
UTXUnlimited


Is User Device Tracker a module? Does it require NPM?

UDT can be installed either standalone or with existing products. No previous software is required.