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Home » Products » Orion NPM » User Reviews
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Read or contribute a user review for Orion Network Performance Monitor (NPM). Discover how organizations like yours use Orion NPM to gain enterprise-strength network fault and performance management capabilities at an affordable price.

User Rating:
254 Ratings | 
31 Reviews
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dricha07
July 20, 2009
unknown, united states
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Bugs in the import tool

Pros:

Simplifies Network Management, None

Cons:

Limited Support
Reviewed Version 9.5.0
Full Review:
We purchased NPM two months ago. While we were excited to use the application, we have still not been able to deploy it as we discovered a major bug in their import tool. If your devices use SNMP strings with any special chars then your import will fail. It appears their code does not delimit special chars properly and all imports will fail. We have already opened up a ticket with the help desk but have not even been given a timeline on when this will be fixed. I look forward in using NPM once this gets resolved.
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7 people found this review helpful
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bshopp commented on 07/23/09
I am sorry that you had a bad first experience. I have researched your case and our Support team has recently contacted you with a fix to be applied to your system which should resolve the issue you encountered.
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