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SolarWinds IT Management Glossary

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What is Mean Time To Resolution

Mean Time To Resolution (MTTR) refers to the time it takes to resolve a system or network issue and restore normal operations following an incident. Mean time to resolution constitutes a basic component of Service Level Agreements (SLAs) for IT organizations. Tracking mean time to resolution can be facilitated by utilities that monitor and record system availability, and can show the points at which an incident occurs and when service is restored.

SolarWinds FREE Tools Related to Mean Time To Resolution

Network Device Monitor

Monitor the real-time performance and health of a single device on your network with a cool desktop dashboard. Get started immediately with "out-of-the-box" monitors for Juniper® devices, Cisco ASA appliances, HP Procurve equipment, Cisco switches, and more.

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SolarWinds Products Related to Mean Time To Resolution

Orion NPM v9.5.1 - Evaluation

Orion Network Performance Monitor (NPM) enables you to quickly detect, diagnose, and resolve network performance problems and outages—before you start getting calls asking if the network is down. And Orion NPM is the easiest product of its kind to deploy, use, and maintain. That means you can spend your time actually managing your network, not supporting your network management software. Learn More »

Server & Application Monitor

SolarWinds Server & Application Monitor delivers powerful application and server management capabilities at an affordable price. With automatic application discovery, you'll be monitoring, alerting, and reporting in less than an hour! Learn More »