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SolarWinds IT Management Glossary

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What is an Incident

Incident refers to any change in a system state that reduces the system’s performance or responsiveness or any event involving unauthorized access. An incident can be the result of hardware problems, software conflicts, network connectivity issues, or a combination of them. Diagnosing the root cause of an incident requires an administrator to have a clear view into the status of machines, applications and network traffic performance.

SolarWinds FREE Tools Related to Incident

SAN Monitor

Quickly and easily monitor EMC®, Dell®, IBM®, and Sun® StorageTek™ storage arrays! Our free SAN Monitor delivers the real-time visibility you need to stay steps ahead of infrastructure evils that threaten to slow storage performance.

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Network Device Monitor

Monitor the real-time performance and health of a single device on your network with a cool desktop dashboard. Get started immediately with "out-of-the-box" monitors for Juniper® devices, Cisco ASA appliances, HP Procurve equipment, Cisco switches, and more.

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WMI Monitor

Monitor any Windows® application or server and get amazing insight into real-time performance. Use out-of-the-box, community-sourced, or custom templates to start monitoring immediately using a slick desktop dashboard!

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IP SLA Manager

Orion IP SLA Manager monitors VoIP and WAN performance from the perspective of your remote sites by tracking key edge-to-edge router and VoIP performance statistics using Cisco IP SLA technology.

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VM Monitor

Track virtualization health at-a-glance with X-ray vision into your ESX Servers! Our free VM Monitor continuously monitors a VMware ESX Server and its virtual machines and delivers detailed virtual machine health statistics including VM name, guest OS, and VM state, as well as processor, memory, and network usage.

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