Download Web Help Desk Free Edition

Fully functional for 30 days

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Get More with the Full Version of Web Help Desk

SolarWinds® Web Help Desk® Free Edition is an awesome tool for the one-person IT department. It manages support tickets and helps meet SLAs. But if your organization needs a solution to unify and strengthen the efforts of multiple technicians – providing a means for IT asset management and further automation of tasks to meet ITIL standards – you should check out the full version of this product.

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IPAT Screenshot

Free Help Desk Software for Windows®, Linux® and Mac OS® X Platforms

  • Centralize and streamline ticketing management
  • Automatically convert service request emails to help desk tickets
  • Built-in knowledge base provides self-resolution option for end-users
  • Generate help desk performance reports
  • Integrates with AD and LDAP servers
 
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