Web Help Desk Free Edition

Simplicity and automation to streamline help desk ticketing and incident management

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Manage all end-user trouble tickets and track service request lifecycle, from ticket creation to resolution, from one centralized help desk management web interface.

Key Features
  • Intuitive service request and self-service portal for end-users
  • Automated ticket routing and assignment based on your needs
  • Active Directory and LDAP authentication
  • Available for Windows, Linux, and Mac
  • One technician login: No expiration, no obligation

Automate and simplify your ticketing management tasks.

Get the free tool!

Want more automation and IT asset management capabilities?

Download SolarWinds® Web Help Desk® Full Edition.

Features

Features

Web Help Desk Starts at $695
Web Help Desk Free Edition 100% Free
Ticketing management
Incident and problem management
SLA management
Help Desk performance reporting
AD and LDAP synchronization and account management
Built-in knowledge base
Help Desk task automation
Automated IT asset discovery
Asset-to-ticket association
Change management and change approval process
Customer survey for Help Desk feedback
Purchase order and parts and billing management
Integration with remote support and remote control software
Full Featured Product
Web Help Desk 14 DAY FREE TRIAL Fully functional, free trial EMAIL LINK TO FREE TRIAL Learn More
Web Help Desk Free Edition Not quite ready for all this power, but still want SolarWinds award-winning software on your machine? Email Link to Free Tool
SolarWinds is trusted by 250,000 customers in 170 countries
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