From one single, centralized help desk management Web interface, you can now manage all end-user trouble tickets and track service request lifecycle from ticket creation to resolution.
Simplify ticket management, knowledge, and SLA management, as well as your communication and reporting. Available for Windows, Linux, and Mac. Get a free perpetual license for one technician login with no ads or expiration.
DOWNLOAD FREE TOOL 100% free
NEED MORE THAN ONE SEAT? Web Help Desk
Starts at $695
Fully functional for 30 days
Web Help Desk Free Edition
Fully functional unlimited 30-day trial. Priced per technician login afterward.
One technician login forever. No expiration. No obligation.
|Incident and problem management|
|Help Desk performance reporting|
|AD and LDAP synchronization and account management|
|Built-in knowledge base|
|Help Desk task automation|
|Automated IT asset discovery|
|Change management and change approval process|
|Customer survey for Help Desk feedback|
|Purchase order and parts and billing management|
|Integration with remote support and remote control software|
|Integration with network and systems management software|